Victor Hopkins

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Victor Hopkins

Senior Solutions Engineer

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Please keep in mind that This is still under development.

IT exposure

01 Networking

Sonicwall, Pfsense, DNA, Unifi, Openmesh, Starlink, VPN (site-to-site and client).

02 Server knowledge

Extensive usage of linux. Ubuntu, Debian, Proxmox, qemu, KVM, Windows server, Hyper-V, Active Directory, GPO

Fun Fact

0Years

IT experience

0VM's

Personal running Virtual Machines

0

Certifications

0k

Coffee Consumed

0Jumps

Times Jumped out of perfectly good plane

Ceritifications

AZ-900

Microsoft ceritified

AZ-900 Cover the basic of Azure

ITIL

Find out who provided this

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AZ-104

In-Progress

This will be my next scheduled exam

Experience

Just Solutions

Senior Solutions Engineer (2022 - Current))

discribe work

Deeley IT

Network Engineer (2021 - 2022)

- Networking experience in all areas, configuring, deploying and troubleshooiting sites for clients. - Worked with Sonicwall, PfSense+, Unifi product line. - Windows server experience: Server configuration, deployment and maintenance. Azure AD sync: Configuration, deployement and troubleshooting. - LTE modems: Configuring for VPN and remote access. - MS365/Azure AD, managing user accounts, Azure security setting, MFA, Conditional Access.MSTeams: configured and deployed Team rooms. Troubleshoot various issues within teams. - Worked with SOC to setup Security analysis devices with a VM. This could then be dropped at any client location to run various security test from the SOC.

Datto - Networking

Support Supervisor - Datto Networking (2019 - 2021)

Managing: Schedules Staffing training Escalation Process improvements and new process developments Career progression

Datto - Networking

Senior Technical Support Expert (2019 -2019)

In my short time as team lead I was: Stand-in supervisor for 4 months In charge of scheduling for holidays Handling of technical escalations as well as any others that needed attention. Meeting with product, development and quality assurance to discuss pain points and possible solutions to issues seen. Create various internal tickets for bugs, knowledge base articles and feature requests Worked with training team to develop new hire training for networking techs. Testing our new ticketing system prior to release.

Skills

Networking

0 %

Active Directory

0 %

Azure Active Directory

0 %

Linux CLI

0 %

German

0 %

Dutch

0 %

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